Vision & Values

Our Vision

The Auto Club Group will be recognized by members and the communities we serve as their most trusted advisor as they enjoy their freedom of mobility and the use of their automobiles.

Our Mission

• Offer competitively priced, value-added products and services that meet members' evolving needs
• Build enduring relationships with members through multiple products
• Serve as members' trusted advocate on the safety and security issues that affect their mobility
• Demonstrate our social responsibility in the communities in which we work

Our Core Values

• Integrity. We operate as an ethical enterprise at all levels.
• Diversity. We embrace diversity in our workforce, thoughts, actions and membership.
• Performance. We are a performance-based enterprise focused by clearly defined goals, thoughtful strategies and well-executed plans. We foster a continual learning environment to ensure our performance remains competitively strong.
• AAA Brand. We base all we do and all we offer on the AAA brand. Strengthening the AAA brand is a high priority.
• Advocacy. We advocate on issues that affect our members' safety and security.
• Social Responsibility. We are a socially responsible corporate citizen in each of our service communities.
• Financial Strength. We continually build the economic value of this organization through profitable growth, strategic mergers and alliances, and effective cost management.
• Service. We recognize the organization exists for the benefit of the membership. Member service is a core competency of this enterprise.